Dedicated, hard-working, and goal-oriented professional with a passion for language, people, and DEI engagement. Experience working with clients, students, and team members to learn, problem-solve, and provide diligent services.

Amazon, Corporate Office (BOS17) | Boston, MA

Machine Learning Data Associate (June 2025 - Present)

  • Train LLMs through multimodal annotation.

  • Refine LLM performance and ethical alignment based on RAI guidelines.

  • Plan and run daily meetings to promote team communication, morale, and professional development.

  • Acted as the SME for a high-security project requiring rigorous research, fact-checking, and information validation to ensure the accuracy of sensitive datasets used in AI training.

  • Align with established SOPs, quality standards, and confidentiality requirements.

Edwin C. Gentzler Translation Center | Amherst, MA

High School Course Facilitator and Designer (March 2024 - June 2025)

  • Assist the instruction team with course administration.

  • Design and maintain the Canvas Catalog Website through which students interact with course content.

  • Regularly attend class via Zoom to teach and guide students through content.

Language Access Workshop Facilitator and Zoom Support (August 2024 - June 2025)

  • Assist workshop leader in workshop administration and interact with participants regularly.

  • Design and maintain the Canvas Catalog Website through which participants interact with course content.

  • Host, schedule, and facilitate Zoom meetings so that the workshop leader can focus on teaching.

Translation Project Manager Assistant (May 2024 - August 2024)

  • Assist with project management by organizing and formatting documents, and interacting with vendors and clients.

  • Spanish to English translations of personal documents such as birth certificates, driver’s licenses, medical documents, and court proceedings

  • Review and revision of all translated documents

Igloo Products Corp | Cool Gear International LLC | Plymouth, MA

Domestic Operations Associate (May 2022 - September 2022)

  • Process and place orders for buyers within the United States.

  • Ensure stock for ordered items, verify order accuracy, and track company shipments to confirm on-time arrivals.

Customer Service Associate (Oct 2020 - September 2022)

  • Conduct the customer service email, interact with customers to solve problems with products, answer questions, and send out replacements for broken or faulty items.

  • Analyze and collect customer data to prepare product or service reports so the company can keep track of customer satisfaction and regularly improve its system.

Skills

  • Virtual work (extreme organization and task management)

  • Excellent communicator

  • Compassionate and collaborative

  • Translation

  • Data Analysis

  • Canvas Catalog

  • Google Suite

  • Microsoft Office

  • Zoom Videoconferencing

Languages

  • English (Fluent)
  • Spanish (Advanced)
  • Catalan (Basic)

Certifications

  • TESOL Certificate
  • Translation and Interpreting Certificate
  • Core Principles of Language Access Workshop Series 2024-2025
  • Machine Learning University

Presentations/Awards

  • “Translate to Educate: The 45-Year Path from the Provision of Language Services to Programming for High School Students.” With Adelyn Hoyt. HFA Days, Research and Outreach Presentation. College of Humanities and Fine Arts. University of Massachusetts Amherst. 27 March 2025
  • Helped plan UMass Translation Center Naming Ceremony (2024)
  • UMass Study Abroad program at Universidad de Salamanca (Summer 2022)
  • Received Massachusetts State Seal of Biliteracy (2020)